PresetSale
PresetSale
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Refund Policy

Because our products are digital and delivered instantly, all sales are generally final once a file has been downloaded.

When we refund

  • You were charged twice for the same item.
  • A file is corrupted or missing and we cannot provide a working replacement.
  • You purchased a pack and have not downloaded it yet (request within 14 days).

Refunded purchases are removed from your library. To request a refund, email [email protected] with your order number.

Last updated October 2026